Shopping

In addition to the pieces you'll find in the gallery and store, I love to create commissioned pieces tailored to your specific design aesthetic. Feel free to so we can create the perfect piece for you!

Sales are generally conducted through my Etsy shop.

If you see a piece in the Gallery that isn't for sale that you are interested in, please . I love to collaborate & create custom pieces!

Payment

All payments are processed through Etsy. Credit Cards and PayPal are welcome. If you would like to reserve an item, please . If full payment is not received in a timely manner, I reserve the right to cancel the sale and re-list the item(s).

Shipping

Items will be shipped in an Organza bag, safely bundled in bubble wrap and placed in a padded mailing envelope. Normally, items will be shipped by USPS within 1-2 business days of receiving payment. If special circumstances pertain to your order, I will contact you with more information. The customer is responsible for all shipping charges.

Shipping to a different address is available and gift boxes are available upon request - simply leave a message when checking out or with special requests.

Please let us know if you prefer a different shipping method or wish to add insurance. Lucky 9 Ranch is not responsible for items lost/damaged during shipping.

Refunds and Exchanges

Your satisfaction is my top priority! If you are unhappy with your purchase for any reason, please contact me within 5 days of receiving the item. To receive a refund, the jewelry must be in the original packaging and unused. The customer is responsible for return shipping costs. Refunds will be made via the original payment method. If there is a problem with your purchase, please contact me so I can remedy the situation.


Lucky 9 Ranch © 2017